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Consultant, Store Sales

Company Name:
OfficeMax
Education
High school diploma or GED preferred
Experience
Sales and customer service experience in a professional retail
environment strongly preferred
Strong interpersonal and communication skills
Ability to sell and make appropriate product recommendations to
customers
Able to work a flexible schedules
Able to build and maintain strong, professional relationships
Technical/computer expertise a plus
Knowledge of PC software and related technology preferred
OfficeMax is an equal opportunity employer that employs persons
regardless of race, religion, color, national origin, sex, disability,
age (40 and over), veteran status, and other protected status as
required by applicable law. OfficeMax uses E-Verify to determine the
eligibility of employees to work in the US.
RETAIL SALES CONSULTANT
Your challenge, if you become an OfficeMax Sales Consultant, is to
delight the customer. You are energetic and a curious problem solver and
love to understand what a customer is truly looking for. By recommending
just the right solution through your extensive product knowledge, you
build a long-term relationship as the customer#s trusted advisor, making
them feel valued, important and appreciated. As a Sales Consultant, you
are OfficeMax, and your performance has a huge impact on what the
customer thinks about OfficeMax and in turn how well the company
performs financially. If you have a natural ability to provide solutions
and have a customer-centric focus, we invite you to apply and be part of
our store team.
Responsibilities include but are not limited to:
Delight the customer by offering a simple, yet superior level of
personalized & professional service
Thoroughly understand customer needs and then offer relevant
products, solutions and accessories to complete the sale
Develop and maintain up-to-date knowledge of the company#s products,
service features, accessories, and pricing plans
Provide frontline customer support, including technical product
hardware and software troubleshooting and diagnosis
Provide coaching and training on selling skills and new technologies
and products
Act quickly and resourcefully to ensure that work is completed within
specified time and quality parameters
Ensure an inviting environment for the customers by maintaining a
neat and clean store that exemplifies the priorities of in stock and
clean store
Retail

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